About Us

Dawn and Kevin Barrett welcome you to the regal fish bar and restaurant official website. We are a small family run business located along  Felixstowe seafront.

Please feel free to have a look around our website and see a “little taster” of what the regal fish bar and restaurant have to offer. If you have already visited The Regal, please do not hesitate to leave any comments regarding your experience. If you have any more inquiries, you can find our telephone details and email addresses on our Contact Us page.

38 thoughts on “About Us

  1. The Regal what can one say about this place, well the best fish and chips in Suffolk the staff cannot be faulted there is always a very warm welcome friendly faces. Nothing to much trouble, have to go there to appreciate this place. David .

  2. A very enjoyable meal, super location on the seafront with interesting views from the first floor restaurant. Excellent unparalleled customer service. Many thanks.

  3. Can’t beat the regal for fish and chips.the staff are so friendly &helpful. We travel from Hadleigh just to go and get our fish &chips.

  4. First visit & it won’t be the last! Faultless! Service,Food, Staff, what more can I add!
    P.S. The website’s pretty good too!

  5. I had not been to Felixstowe for over 20 years then this year have been 3 times. I used to use the Regal back in the 80’s and was pleased to find that although there has been a change of ownership and a re fit the standard of food is higher than ever. The excellent food at The Regal means in future I shall be coming to Felixstowe much more often the drive from Birmingham is well worth it!

  6. We have been customers of the takeaway for years but yesterday was the first time we have eaten in the restaurant. We were lucky enough to be the only people upstairs so had a lovely, peaceful time. The fire was burning, the Christmas tree was twinkling and the waves were crashing outside the window. Brilliant.
    As with the takeaway, the customer service was lovely and friendly, add to this fantastic views, nostalgic photos, a lovely clean restaurant and toilets (love the very thoughtful double seated toilets to accommodate children as well) and as always, THE BIGGEST AND BEST FISH AND CHIPS WE HAVE EVER TASTED!!!!
    Keep up the good work, and thank you.
    Ps – Love the fish shaped plates! 🙂
    Pps – We didn’t need any tea last night!

  7. This restaurant is truly fantastic. I’ve been here a few times now and can’t fault anything about it. The owners,staff,food and friendliness is second to none. Have just come back from the annual kids Xmas party and I’d just like to say a massive massive thank you to Hannah and all the staff at the Regal for the most amazing kids Xmas party ever. Oh wow… I have one very happy grand daughter who I had to literally arm and leg out of the restaurant as she def didn’t want to leave you hahahaha Anna and Elsa you were brilliant also Olaf and Santa. She’s already told me we’ve got to come again next week and also next yr lol it blew her mind along with the beautiful gift from Santa. Food was gorgeous and such amazing value for money. Thanks so much for a great time xxx can thoroughly recommend this for giving the kids an awesome time. Only a half dozen tables left for next week I believe so if u want to go Pls book x

  8. Wow what a fantastic Christmas meal we have just had and well done to all the staff for the excellent way it was organised. It was lovely to see all the kids faces with the frozen characters and then santa arrived and gave all the children presents. Well done to all the staff and thank you your hard work really paid off it was a amazing lunch. thank you

  9. We have eaten at the Regal restaurant several times, lovely food, amazing value and the staff are excellent. Can’t fault the place. We have just come back from their Xmas party with my son and his friends. Everyone had an excellent time, was well organised and the food was superb : )

  10. We have visited The Regal 3 times in the last few months and have not been disappointed. The staff are very polite and helpful and the food is very tasty. Would definitely recommend.

  11. I went into this restaurant with my wife on Sunday 17th of may. Don’t get me wrong, the food and the main service is fantastic And it is wonderfully set out. Having said this there was a certain incedent I unfortunately had to witness of a staff member completely degrading another unprofessionally in front of a whole, very busy restaurant. I understand things happen behind the scenes we weren’t all born yesterday especially at my age but to witness this was in my eyes a form of bullying and very much so out of order. No staff member was rude to me personally but from one staff member to another this was not what I wanted to witness whilst having a meal out. This poor waitress was clearly trying to take a few orders at once to stop the moaning of which we did hear on the table next to us. It didn’t bother my wife and I as we could see how busy and possibly short staffed they were. As a table was moaning about the wait I know a waitress went to check how long they had actually been waiting which we knew wasn’t as long as they said. I don’t know the inns and outs but what I do know is this staff member should of been spoken to in a more professional manner in front of customers or taken completely away out of view to be spoken to. For this reason my wife and I will only be using the takeaway from now on. Bullying is not something we will choose to witness whilst having a meal out especially between staff members.

    • Thank you very much for your comment as the owners we are very sorry you had to see this it should have never happened in front of customers as you say it should have been taken aside I do know of this and it will be addressed I believe this has been an on going thing between these two staff and you have our word this will be sorted out please do not stop using the restaurant because of this we would like to offer you a £20 voucher as our way of saying sorry and maybe explain in more detail of the problem as cannot write it all on here once again very sorry about this

  12. I have visited your shop for many years without problem until I visited the takeaway on Sunday 19th June, there was a long queue which is to be expected because of the positive reputation you have. However the chips I was given we soggy and not cooked properly, I wasn’t going to return them and wait another 20 minutes in the queue, instead I threw them away and purchased some from another seller, I will be thinking twice about visiting the takeaway again

    • Really sorry to hear that you were not satisfied with your meal. Unfortunately it is that time of year where we have new potatoes coming in and they do tend to get soggy. The boys have been spoken to about cooking them a bit longer.
      We would like to offer you a free meal or a voucher for the inconvenience. Please pop in and see us at the regal.
      Many thanks

      Owner: Dawn Barrett

  13. Hi I see you offer gluten free, my daughter has coeliac disease and she loves chips are your chips gluten free and if so what else do you offer as gluten free. Many thanks

    • Hey Marie

      Yes we can do gluten free chips when you come on please just ask a waitress in the restaurant that you require gluten free and same in the takeaway just let the fryer know that you will need gluten free we can also do gluten free cod, haddock, plaice and rock eel

      If you would like any more information please ring us on 01394273977

      Hope to see you soon
      Jamie from takeaway

  14. Went to panto at spa regal after 2cod and chips and rock and chips no rock had cod smashing and so was the curry sauce miss my rock gave £20 keep changeout in starfbox going again new year eve might have some rock

  15. A group of us went to The Regal at start of August for our monthly getogether and also to celebrate a Golden Wedding Anniversary. Well what can we say about The Regal the staff are fantastic and the owners are wonderful food is excellent and very hot when it comes to the table, we took a Anniversary Cake with us for the people who was celebrating their Golden Wedding and Dawn took it and put it out back till we were ready for it then brought it to the table with plates and napkins. So we’d like to say a very big thankyou to everyone at The Regal for a fantastic night.

  16. We loved the fish and chips and would definitely return. Both the fish and the chips were lovely, nice crisp batter and chips which were just as we like them. Service was very good. We travelled from Ely for a day out and this meal made our day. Have told our friends, who travel from Cambridge to Felixtowe fairly often.

  17. Lovely friendly staff. Great choice of good traditional food and especially our favourite fish n chips. Becoming a regular outing from home in Ipswich.

  18. I have had your fish & chips a couple of times from your take away menu & yes I must say they were lovely,but can’t get them anymore as I can’t walk that far anymore due to my arthritis,have you every thought off doing a delivery service as I know a few people that would use it if you do decide to do it,keep up the hard work
    thanks Tracy

  19. Defected to the opposition opposite the pier, due to finding bones in the haddock, only to find the chips weren’t up to scratch, have had several takeaways recently without complaint, tonight I had my first delivery, to use a quaint scottish phrase ” PURE QUALITY MAN ” definitely ordering again 👍👍👍

  20. I pre-ordered a lunchtime meal for me and 11 friends on a sunny, busy Sunday. My order was ready when I went to collect it, the guys who served me were so helpful and quick:- I was so impressed with the service. Thanks so much for making a great day into a glorious day!

  21. Used your delivery service a few weeks ago. Lovely staff on the phone,all the food ordered was delicious and it was delivered when I was told it would be. Will certainly be using you again if you are delivering. I no longer drive and live on my own so cannot collect. Whatever happens,will certainly use you when things go back to normal g

  22. Since moving to Felixstowe I used this fantastic fish shop and restaurant the staff are absolutely fantastic and the food is second to none, we always look forward to Friday, we’ll done and glad your open again cheers . Jon

  23. Due to COVIDa-19 only takeaway was available so this review is regarding this service.
    We were visiting the town for day out after being confined for many weeks and fancied fish and chips. We dont eat it often , maybe once a month, so making the right choice was important. Saw the queue and joined, listened to locals enthuse about the food . The other thing I noticed was the smell, not your usual seaside fish and chip smell of stale oil but a beef dripping aroma, that for us was another plus point. Fish was fried to perfection, a generous portion encased in crispy batter , reasonably priced . I thought fish was fresh not frozen, if it was frozen it was good quality, white flesh not grey .Staff were very friendly and helpful ..The food we had equals our favourite “chippy” we frequent in Brightlingsea. Hope our next vist to Regal Fish Bar is of the same standard. Well done to all and we wish you success for the future as its deserved.

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